FAQ

What makes SHD Eyewear different from other brands?

SHD Eyewear combines modern design with durable craftsmanship to provide eyewear that is both stylish and long-lasting, ensuring maximum comfort and performance.

How do I choose the right style for my face shape?

Visit our style guide to explore the best options for different face shapes, ensuring a flattering and comfortable fit for everyone.

How can I track my order?

Once the parcel with your order leaves our warehouse you will receive an automatic email with the tracking number to follow its journey. In case you are a registered customer, you will have the possibility to track your parcel accessing your account in the section My Orders..

How should I care for my eyewear?

Keep your eyewear clean with a microfiber cloth and store them in a protective case when not in use. Avoid exposure to extreme temperatures.

Can I return or exchange my purchase?

Yes, we offer a 30-day return or exchange policy. If you’re not satisfied, contact us at info@shdeyewear.com for further assistance.

Are your products eco-friendly?

We are committed to sustainability and use eco-conscious materials in our designs to reduce our environmental impact.

Do you offer international shipping?

Yes, SHD Eyewear ships internationally. Delivery times vary depending on your location.

What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, and other secure payment methods to make your shopping experience convenient.

How long will it take to receive my order?

Delivery times vary by location, but most orders arrive within 3-7 business days. You will receive tracking information once your order ships.

How can I contact customer service?

You can reach us via email at info@shdeyewear.com or through our customer service page for any inquiries or assistance.